About

Our 5-Point Pledge

Hastings City Bank was founded in 1886 on the strength of our customers. Over 125 years later, our commitment to the people who make our bank great is stronger than ever. Introducing the 5-Point Pledge, our personal promise to you. If at any time we fail to meet the standards of any of the five points, we’ll deposit $5 into your account. The 5-Point Pledge is our commitment to customer appreciation, professional courtesy, and friendly service.

  • We will always make you feel welcome at our bank.
  • We will maintain our high standard of professionalism at all times.
  • Because we value your time, you will never wait more than five minutes in our teller line.
  • We will always show sincere appreciation for your business.
  • We will provide you with accurate and timely account information.