First time users, register to use our secure email portal.
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Log in to our secure mail portal to review or send messages.
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Download our User Guide for more detailed information and instructions on getting started.
A new User Guide is coming soon!
Need to send us a message containing sensitive information?
Sending this type of information using your standard email is never a good idea. The information travels across the public internet in a clear text form that is easy to intercept and read. As a service to our customers, Hastings City Bank is excited and proud to offer a free secure email portal through which you can contact us securely. Registration is quick and easy!
How does secure email work?
Messages travelling across the public internet between our corporate email server and the secure email portal are encrypted using strong encryption. Data travelling between the portal and your computer while you are logged in is also encrypted. If the messages were to be intercepted, they would be completely unreadable. If we send you a secure message, your regular inbox will contain a standard unencrypted message stating only that you’ve received a secure message from us with a link to the portal for you to log in and read it.